Scheduling & Payment Policies

RESCHEDULING & CANCELLATIONS

Your lesson has been scheduled as noted above. This will be your lesson time every week (regardless of holidays or school system breaks) unless prior arrangements are made otherwise. In the event of cancellation with 24-hour notice, reasonable effort will be made to reschedule. The lesson must be rescheduled to occur within two weeks of the missed lesson according to the instructor’s available time. If this is not possible, the cancellation will simply be a missed lesson. Exceptions to the cancellation policy are not given for any reason – tuition pays for the reservation of a weekly lesson slot, not just the actual instruction that happens during that time. If a month includes a fifth lesson, the extra lesson is taught with no extra charge and is “banked” for use in case of cancellations by the student or on account of holidays. Beans & Strings will make note of banked lessons.

PAYMENT & REFUNDS

Tuition payment is due at the first lesson or by the 10th of the month (whichever is earliest) and is non-refundable. Tuition not paid by the 10th accrues a $10 late fee; please include late fee when remitting late payment. Lessons that are cancelled and cannot be rescheduled will not be deducted from the following month’s tuition. Returned checks will be charged a $30 NSF fee. Tuition may be paid by check, cash credit card.

RECURRING PAYMENT DISCOUNT ($5 off monthly total)

If you would like the convenience of automatic recurring billing, simply complete the Debit/Credit Card Information form when registering for lessons. Upon approval, we will automatically bill your debit/credit card for the amount indicated and your total charges will appear on your monthly debit/credit card statement. You may cancel this automatic billing authorization at any time by contacting us, but please give one week’s notice before the date of billing.

 

 

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